I purchased a pool on the pic it says that it will hold adults and children, my child is six and it doesn't even hold him. I have ask for a refund they are telling me I have to send... Read more
Wish complaints
Wish Complaint Sentiment: Neutral
Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Wish complaint process
Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wish?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wish complaints chart
We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.
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Wish complaint statistics
Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
7161 ratings
How to contact the customer service of Wish?
Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:
You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wish reviews: (7161)
Authentic experiences shared by our community for your benefit.
I purchased a pool on the pic it says that it will hold adults and children, my child is six and it doesn't even hold him. I have ask for a refund they are telling me I have to send... Read more
I didn’t receive my items
Complaint from Palkpre on 16 August 2020 about Wish.
Hello , I am prerna. I did purchase from wish long ago but I haven’t receive it yet and now I don’t want that i want my refund back as I ordered on june 9. Read more
April 30,2020 order
Complaint from bingomom7 on 16 August 2020 about Wish.
this about my on 43020 I still have not gotten. When I check to see when it to be deveried the date keep changing. The last date was Aug.8th still not here. The order... Read more
I'm canceled and my debit card was charged
Complaint from Lolab101 on 16 August 2020 about Wish.
I did the pay half and then one item I order said canceled meaning they no longer have it when I hit underneath the cancel item saying customer support it didn't take me know where then I went to customer... Read more
Took money out of my bank account when I didn’t order anything. Read more
Store is non existent where I had my items sent.
Complaint from Blkwmn56 on 16 August 2020 about Wish.
The items I ordered were sent there and the store is non existent. I tried to cancel the items, the remote customer support keeps telling me they can't refund my money. I want the items replaced and resent. Read more
Returns and refunds
Complaint from irene.bowker@yahoo.co.uk on 16 August 2020 about Wish.
I received a dress on 29720 from Wish, but it didn't fit so on the 30720 I got in touch and told them I needed to return the item and needed a return label so I could send it back... Read more
Never received items
Complaint from Suzanne67 on 16 August 2020 about Wish.
Four months of waiting. Delivery times changed 7 times. Replies were generic and repetative. Tracking never changed. Read more
Not received order in full
Complaint from Maryam Bashir on 16 August 2020 about Wish.
I placed an order for x2 lighting and received x1. Payment has been taken in full for x2. My order information states that I have received my order when I have not received this in full. I have contacted the... Read more
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