Hello wish i order 4 items and the amount has been Deducted from my bank card and you guys declined the order i need my money back now Read more
Wish complaints
Wish Complaint Sentiment: Neutral
Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 28, 2024
Wish complaint process
Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wish?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wish complaints chart
We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.
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Wish complaint statistics
Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
7161 ratings
How to contact the customer service of Wish?
Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:
You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wish reviews: (7161)
Authentic experiences shared by our community for your benefit.
Dog coat sizing incorrect
Complaint from Dcab1245 on 16 April 2020 about Wish.
I ordered a dog coat in an XL although my dog is only 23 lbs and not a large breed(shitzhubichonyorkie cross). I measured as per the sizing chart...it does not come anywhere close to fitting. Probably better for a 15... Read more
Product purchased in good faith
Complaint from gerryrowell9@gmail.com on 16 April 2020 about Wish.
I purchased a HD 1080 Digital hunting and wildlife camera and received it on the 16th.April, 2020, Set it up The lights came on. I placed it in the garden on 17th. recovered it this this morning... Read more
My order has not come
Complaint from Hhhhhhhhhhhhhhhhhhhh on 12 April 2020 about Wish.
I orderd a keyring over 2 weeks ago they said it would be here last week Read more
did not receive goods
Complaint from jjb1945 on 12 April 2020 about Wish.
I ordered wool on the 15th February for the total of28 dollars I would like the wool or my money back please. Read more
did not receive goods
Complaint from jjb1945 on 12 April 2020 about Wish.
I ordered wool on the 15th February for the total of28 dollars I would like the wool or my money back please. Read more
Perfume never arrived
Complaint from Rosie Johnson on 11 April 2020 about Wish.
This is the SECOND time I have ordered this. At least TRIED to order it. I thought I’d give it more time- what with the corona virus situation. I think it’s unacceptable to say it’s beyond the refund time. I’ve... Read more
Covid19 scam
Complaint from Wishisscam on 09 April 2020 about Wish.
I ordered on March 29 covid Masks helm for my family in two orders total $71, Order : 5e82baea73ae26536382423a Order : 5e82bc3fc558270c1c16c803 In disclaimer the refund is allowed in first 8 hours only. Strange way is really scam: the ation of orders... Read more
Slow to deliver, products often wrong size or substitute items not on order
Complaint from Sanjoseb41 on 09 April 2020 about Wish.
Have ordered numerous items over past two years. Often they take months to arrive, are never the correct size or are substitute items not on the original order. Some items never arrived. Still waiting for an expensive $60 dollar item... Read more
have not received order
Complaint from jjb1945 on 08 April 2020 about Wish.
on the 23 of February I placed an order number 4733454f7rsoie25cc78c I have received all the other things but not the wool 8 ball x50gmndw chunky Col. Colour multicolour Read more
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