Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Bait and switch

Complaint from ElbertK19 on 06 April 2020 about Wish.

On March 29th I placed an order. I was given the option of express shipping which I chose and paid for. The following day I get a message saying the delivery date changed. I reached out to... Read more

Comments: 0
Rating:

Items

Complaint from Linda bullman on 04 April 2020 about Wish.

I have not received my product and it is over a month Late and I a really upset because it was a gift Read more

Comments: 0
Rating:

Never received items

Complaint from Slane817 on 31 March 2020 about Wish.

Was charged 30.00 dollars for 2 items I never received. Have emailed and messages Wish 20 times stating problem i was told wait wait wait.It states it was delivered 22420 .i have checked with neighbors and no one has seen... Read more

Comments: 0
Rating:

Item does not work

Complaint from Rita Botha on 16 March 2020 about Wish.

Hi I purchased a smart watch from wish. Worked 3 dsys and completely died off. Does not charge at all uding usb charger. Wearfit 2.0 disappointed customer. Read more

Comments: 0
Rating:

money not refunded

Complaint from george georgiou on 12 March 2020 about Wish.

within 2 hours i asked wish to cancel the order that made by mistake. they refund part of the money. still waiting to get the rest of my money since 31102019 Read more

Comments: 0
Rating:

money not refund

Complaint from george georgiou on 10 March 2020 about Wish.

on 30102019 i order by mistake 170,05. I notify wish to cancel the order the same day. They refund only 99,75. They still owe me 70,30 euro. They cheating on me and keep asking the same infomation. Read more

Comments: 0
Rating:

Wallet mobile phone case

Complaint from mcdill83 on 23 January 2020 about Wish.

I ordered a blackview A60 wallet mobile phone case which was 3 pounds something but it didn't tell me it was 4 pounds shipping until I had placed the order which I think is terrible it should tell u before... Read more

Comments: 0
Rating:

Seeds in Missions

Complaint from Xmas 2 You on 24 December 2019 about Wish.

I am exceptionally well educated and I am really temperamental about human ideals hovering now at Christmas 2019 I can't understand how or why seeds in missions is not a phenomenal success I really feel that people are just Sicko's... Read more

Comments: 0
Rating:

Didnt refund all my money back to me

Complaint from Witchywoman70 on 26 November 2019 about Wish.

I purchased a Woman's Fashion Cotton Hooded Loose Pullover Coat Outer wear Jacket around November 12, 2019. I paid $3.63 for item. Supposively I didnt get the special deal on it so I got a message saying I wasnt the... Read more

Comments: 0
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Orders

Complaint from Loulou on 12 November 2019 about Wish.

Had 66 pages of refused orders since July nothing had been done to resolve it and it's still going on now I've written to the owners no reply don't seem to care the reviewers are getting theirs with no problrm Read more

Comments: 0
Rating:

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