I received an email from Wish, stating that new shipping charges would be $2.99 for total order, but when I placed order, charges were $25!!! My total order before shipping was $14..I refuse to pay more for shipping than products... Read more
Wish complaints
Wish Complaint Sentiment: Neutral
Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 23, 2024
Wish complaint process
Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wish?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wish complaints chart
We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.
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Wish complaint statistics
Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
7161 ratings
How to contact the customer service of Wish?
Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:
You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wish reviews: (7161)
Authentic experiences shared by our community for your benefit.
Broken item
Complaint from sallyann1@slingshot.co.nz on 10 January 2023 about Wish.
I purchased 8 furniture general shockproof and moisture-proof foot pads. They arrived today with one item broken, which i feel was from poor packaging. Should have been put inyo a small box for protection. Read more
Refund request ignored
Complaint from Yossarian76543 on 30 December 2022 about Wish.
I ordered item: vintage canvas satchel, order number: 637ad7689a2b03d009eadd1c. It arrived in the incorrect size and stained. I first tried to contact wish via their online assistant. They ignored me. I then tired Resolver and they are being deliberately obtuse. Asking for... Read more
Customer service
Complaint from Shebababy on 19 December 2022 about Wish.
Apparently there are payment issues with my account. I follow the instructions But, nothing happens. ( i keep getting .. Oops, something went wrong) When i contact wish by email.. I get no help.. The reply I get is random and not helpful at all. Read more
Return of unduitable goods
Complaint from AP Article ID 34W7E332781101000931504 on 16 December 2022 about Wish.
Projector screen- Christmas lights- no solar- would like to return for refund. No return policy with goods or phone number to contact Bincent Co Ltd PO Box 6014 Chullora NSW 1405 Read more
Did not receive goods
Complaint from Raphael22 on 09 December 2022 about Wish.
I purchased goods a few months ago and spent £150. It was for Click and Collect to a local store. One that I did not know nor made a mental log of. I received no email to tell me the... Read more
WISH.COM SHIPPING CUSTOMER SERVICENOV2 2
Complaint from TEDYERIC7000 on 16 November 2022 about Wish.
STEELSPIKED 6SIZE RING STEEL COMBAT SEN3 3ORDER KINDDIFFERENT SEND THEM 9 NOV ONLINE PHONEMAIL SAID 814460025 NO STEEL RING NEXSVCARD 4863PAYED ERICCALDWE LL 1017FRENCH ST ERIE PA 16501 NEW SEND ADDRESS 1024PEACH ST ERIE PA... Read more
3 orders they took money for but have no record of
Complaint from luannh on 12 November 2022 about Wish.
On 1142022, I placed an order with Wish.com. On 1152022, I placed 2 more orders. One for $40.48 on the 4th, on the 5th, $12.04, $5.49, for a total of $58.01. I kept trying to check on my orders, but it shows... Read more
VERY POOR QUALITY ITEM RECIVED
Complaint from bails on 26 October 2022 about Wish.
I ordered a Lottery Game Machine on the 19th October. I received the Item today the 26th October. The return address on the package is P.O.Box 6014, Chullora NSW 1405. AP Article Number 33XJM740435501000931502 Read more
Never received
Complaint from Sandra Casalino on 24 October 2022 about Wish.
Ordered 2 pair sunflower cowboy boots size 10 in july never received them said delivery july 18 to july 28 i have tried everything to get a hold of them no luck Read more
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