Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 1, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Can not pay my bill

Complaint from unclaimed100@aol.com on 21 April 2020 about Wish.

Order things about 3-4 weeks ago have been trying to pay this bill for that long ! Of course things have changed since then things cancelled and prices upped alot! I go to pay and then a sign comes up... Read more

Comments: 0
Rating:

Haven’t received my order

Complaint from Cathy Wells on 20 April 2020 about Wish.

I order N95 mask in April and have not received them yet the covid19 will be over when the mask do come it said arriving by April18i have not received my order yet and I place more order last week... Read more

Comments: 0
Rating:

Account Problems?

Complaint from Pyemus on 20 April 2020 about Wish.

When after approx 1 year, i accessed WISH.COM with my email password, the site didn't recognize me ?!! What makes things worse is that the general site comes up in a foreign language so i have no way of understanding... Read more

Comments: 0
Rating:

Multiple order I didn't place

Complaint from Billiensmith617@gmail.com on 20 April 2020 about Wish.

11 identical orders were placed by someone other than myself. It would have to be someone on the back end. Perhaps it was a wish representative or a seller. My checking account is overdrawn, for a mistake made by wish.... Read more

Comments: 0
Rating:

did not receive my products

Complaint from greggsbetty@gmail.com on 19 April 2020 about Wish.

I ordered a jogging suit top and bottom and I ordered a watch I did not receive it I want my product or give you my money back I was supposed to receive it on the 20th of March 2020... Read more

Comments: 0
Rating:

Wish

Complaint from Mari on 18 April 2020 about Wish.

I order a few things last week and they took my money from my cash app card a week later they say my card was declined how is a new card and a new address so y they took my... Read more

Comments: 0
Rating:

Incorrect sizing

Complaint from Dcab1245 on 18 April 2020 about Wish.

I ordered a coat for my shitzhubichonyorkie cross. Hes 23 lbs and not a big dog,so I measured and used sizing chart. Ordered an XL!! Arrived this week and way too small. Read more

Comments: 0
Rating:

Undelivered Order and Unresponsive Retailer

Complaint from Chris27 on 18 April 2020 about Wish.

I had paid for a ladies dress during online shopping with Wish in February but to date the parcel has not arrived nor has Wish contacted me regarding the status of the order. The payment was made through Paypal and... Read more

Comments: 0
Rating:

delivery chrges

Complaint from Wish costomer services on 17 April 2020 about Wish.

every time I want to order, like 2 items that equal about $30.00 the delivery charges are almost as high as the purchases that I've made. This delivery charges does not make people purchase on line. Read more

Comments: 0
Rating:

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