Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Item not what I ordered

Complaint from Old Goat3 on 22 April 2020 about Wish.

I ordered a Bose QC 35II, but received a QC35 in a box labelled QC 35II. I wish to exchange the QC 35 for QC35II. How do I go about it? This is my second attempt to complain. I have yet... Read more

Comments: 0
Rating:

Retirn

Complaint from Pool cover verses pool on 22 April 2020 about Wish.

Ordered a small pool. They charged me 103.00 and sent me a pool cover. Sent them several time's to send me a shipment return for wrong product advertised as a pool not a cover and they will not. I went... Read more

Comments: 0
Rating:

Men's clothing

Complaint from Mrstwana on 21 April 2020 about Wish.

Every time I place an order it seems that you guys always send my money back to me if the item's is in why is its on the web site if you don't have the items why is it... Read more

Comments: 0
Rating:

False order refund

Complaint from Zack Morris on 21 April 2020 about Wish.

I received an email ing an item that I did not order (for £95 which put me into overdraft with my bank), immediately went to my Wish account to cancel the order and when offered the choice of how to... Read more

Comments: 0
Rating:

Customs charge

Complaint from Acko9459 on 21 April 2020 about Wish.

Had a parcel delivered from China an item I bought through wish payed postage no mention of having to pay custom charged.royal mail wouldn't let me have item until I paid £11.40 customs charge if I new I wouldn't have... Read more

Comments: 0
Rating:

Account blocked

Complaint from TiffanyHampton on 21 April 2020 about Wish.

My account was hacked and things were purchased after resolving this issue wish refunded my money as well as placing 90 dollars within to the wish cash pot and then blocked my account I later sent in the required documentation... Read more

Comments: 0
Rating:

Refund

Complaint from Graham9254@ on 21 April 2020 about Wish.

I ordered 5e8b217c34fdcde0ec21897 on April 6 moneies was taken out of my account. April 6, notified it was being processed. When I found out that my order was coming from China and would arrive June, 3,2020. I expressed my concerns... Read more

Comments: 0
Rating:

Didn’t receive item

Complaint from C.kranitis@sydstu.catholic.edu.au on 21 April 2020 about Wish.

I have ordered a Adventure book form up on wish and it specifically sent me a message saying “your package is on its way” on the 25th of March 2020. It is now April 21st 2020. And I still haven’t... Read more

Comments: 0
Rating:

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