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Wish complaint: Did not receive goods

Open 188 views Retail Company

Filed 9 Dec 2022 by Andrew

I purchased goods a few months ago and spent £150. It was for Click and Collect to a local store. One that I did not know nor made a mental log of. I received no email to tell me the goods had been sent or arrived. I then made numerous attempts to contact Wish to ask for ation. I sent them photos of the goods (which I had screen shots of. Then a crazy making fortnight of generic responses (over 100) – probably from bots – came to no avail! I kept asking where the Click Collect Store was they never once gave me an answer. I had to stop messaging as there was illness in the family and the time wasted and pent up frustration from their lack of Customer Services served as deterrent to use up any more energy. However I want a refund and an answer from the company as to where my goods were or were not sent.

Wish complaint: Did not receive goods
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