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Wish complaint: Charged but did not receive merchandise

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Filed 25 Aug 2021 by Debbie

Placed order 3 weeks ago for a heart shaped double sided glass with frame that also comes with small heart shaped wooden pieces that wedding guest sign and drop into frame, this takes place of a wedding guest book. I do not receive a ation number for the order BUT my credit card was charged and i have not received merchandise. I also went to WISH online chat and was sent to a “secure page” asking for my credit card info AGAIN! I do not feel comfortable giving that info based on the fact I’m still waiting for my original purchase. If i do not get an answer regarding this I’m contacting my credit card company and appeal the charge , the name is Debbie Pressley

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