Wish complaint: Order did not arrive

Name: Order did not arrive
Item: Wish
Author: Zanele

Open 16 Apr 2021 300 views Retail Company

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Filed 16 Apr 2021 by Zanele

I ordered heat cap on 31 Dec 2020 and the order was set to arrive by 28 Feb. I sent an email to customer service and the response was an apology but was promised order is delayed. Until today the order did not arrive. Now when I follow up on the same customer service email, no more response.
Tracking no: SY14071328798

Wish complaint: Order did not arrive — Photo Zanele uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 16 Apr 2021
Desired resolution: I request a refund
Problem: Order never arrived, emails unanswered
About: heat cap

Progress

Filed
Company notified
Company replied
Resolved

16 Apr 2021 Complaint filed and published
16 Apr 2021 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

Discussion

1 comment

Sam ervine 19 Apr 2021

Ordered few bits off here and not all arrived. It seems like a scam

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