My complaint:
I am writing to you to raise an issue about: Online shopping
The issue that I have experienced was: I ordered Coco Chanel perfume but when I was delivered it was obviously fake and counterfeit. The seller will not refund my money and now wants it returned.
However I’m in the UK and they is in Turkey, the postage is more than the value of the item. It’s fake and just pink water in a fake bottle.
I have taken it to 3 retailers in the uk who have all ed it’s very fake.
It is a bottle of pink water.
It occurred on: 19082021
Suggested solution:
refund all money £63.46
