Wish complaint: False advertising

Complaint from Morgylong reported on 05 October 2021 about Wish

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My complaint:

I ordered an item before the 20th of September for an express delivery, the item was meant to be here by the 26th of September.
Their page states that if I hadn’t received the item by the 29th of September that I am eligible for a full refund.
It is now October the 6th and I have still not received the item or a refund. I have contact the wish support agent multiple times and they keep refusing me a refund.

Suggested solution:

I would like a full refund.

Wish complaint False advertising
Wish complaint False advertising
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