Complaint: Not received orders

on 23 January 2021 about Wish in category Retail Company

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My complaint:

Two of my orders have not received, the first excuse was because of lock down Covid-19, i must give it extra time, still not received anything, now i lost my money because its not falling under the 30 days.

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Justified complaint?

Suggested solution:

Track my order properly or resend my parcel, or refund my money

Not received orders
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