Complaint: Ordered cell phone and got box with no phone in it

on 08 April 2021 about Wish in category Retail Company

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My complaint:

On the 9th October 2020 I ordered a 2020 New S3OU Samrtphone on wish for $76. The tracking number issued was RR311677419TO. It was due to arrive in Dec and nothing came. I filed a complaint and asked for a refund and was refunded only the shopping cost of $12. On the 7th of April I was advised that the package had arrived and went to collect it. When I unwrapped the package I found the cell phone cover, headsets, user handbook for the phone, nano sim adaptor and charger but no cell phone.

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Justified complaint?

Suggested solution:

I want a full refund or the cell phone I ordered to be sent to me urgently.

Ordered cell phone and got box with no phone in it
Ordered cell phone and got box with no phone in it
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