Complaint: Order didn’t recieved

on 24 January 2021 about Wish in category Retail Company

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My complaint:

I’m moving out from the Netherlands on the 29th of January 2021. My order was meant to be delivered to me on 22 Jan, but I still have not received it. I see in track and trace of Wish products that they say it will arrive on 9th Feb 2021, which is useless! And the company lied about the delivery date. I won’t be in the Netherlands on that date! So all I wanted was to send me the parcel this week or just refund me this week. As I will close my bank account by the end of this month. But they didn’t answer me. There’s no customer service number.

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Justified complaint?

Suggested solution:

They did nothing for me, their reply was if you didn't receive it between 11 Feb 2021 and 13 Mar 2021 you will get your refund!!!!!
I ordered on 7 Jan 2021 because they said they're going to deliver me on 22 Jan 2021.

Order didn't recieved
Order didn't recieved
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