Wish complaint: Counterfeit cell phone

Name: Counterfeit cell phone
Item: Wish
Rating: 1
Author: Lisa

Open 16 Aug 2020 161 views Retail Company

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Filed 16 Aug 2020 by Lisa

I ordered an S30U Plus phone. I attempted to activate, and failed with several providers, wasting over 14 hours. When I looked up the IMEI, it was registered as an Apple Ipad Pro. It is a phone!

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Case details

Status: Open
Company: Wish
Filed: 16 Aug 2020
Rating: 1/5
Desired resolution: I really would like to have this model. I want a replacement.
Problem: Phone will not activate, IMEI shows tablet
About: cell phone

Progress

Filed
Company notified
Company replied
Resolved

16 Aug 2020 Complaint filed and published
16 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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