Wish complaint: Received the wrong item

Name: Received the wrong item
Item: Wish
Author: Bernard

Open 28 Jan 2021 155 views Retail Company

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Filed 28 Jan 2021 by Bernard

Order 600cb6cd4d15a26f2bcc6403 I ordered a 60 inch cat tree play house tower condo furniture scratch post toy bed.

I received a 60 inch cat tree play store and two items were missing. The two pieces that go inside the enclosure with the oval entry way were missing.

Not only did you send me the wrong item, the wrong item was missing parts.

Wish complaint: Received the wrong item — Photo Bernard uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 28 Jan 2021
Desired resolution: 1) Tell me how you sent me the wrong item, they dont even look to same ?? 2) send me the two missing pieces so I can use the wrong item you sent me 3) take my name off of anything that has to do with your company. Once you send me the missing parts, forget I ever did business with you. 4) the photo u sent you is what I ordered from you, you can see a photo of what you sent me by looking at the order number
Problem: Wrong cat tree sent, parts missing
About: cat tree

Progress

Filed
Company notified
Company replied
Resolved

28 Jan 2021 Complaint filed and published
28 Jan 2021 Message from Bizzy: we notified Wish about this complaint.

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