Complaint: Did not receive my phone or refund

on 17 December 2020 about Wish in category Retail Company

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My complaint:

i ordered a phone on the 04 August 2020 and paid for it. i received a message back that i should receive my phone on the 03 November 2020. I waited patiently untill the 04 November 2020 to no avail. On the 04 November i received a message that i will be refunded my money on the 17 November 2020, untill today the 17 December 2020 i have not received my refund or the phone.there excuse was shipping taking to long. The amount i am waitng for is R1127.00 for a P20plus that i did not receive.

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Justified complaint?

Suggested solution:

I want my money back that they have for more than 4 and half months, i will never recomend someone to buy something from wish. This is not the way bussiness is done

Did not receive my phone or refund
Did not receive my phone or refund
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