Wish complaint: CS not replying for a incomplete product delivered

Complaint from Anky reported on 10 March 2022 about Wish

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My complaint:

Hello

I have ordered one product name Royal Box Black Panther and received the same product on 17-Feb-2022. I have already raised return for this item via WISH mobile application due to essential parts missing with the item and quality issue with the material on 17-Feb-2022 but no customer executive replies on that opened ticket.
I have raised my issue several times over app but no one is there to help me. I have mentioned Ordered date and Order I’d below and attached few product photos. Please have a look at my issue and resolve it assp.

Order Placed: 11 Feb 2022
Order : 62063e57cc5e1fcf0afc62b3

Suggested solution:

By providing refund

Wish complaint CS not replying for a incomplete product delivered
Wish complaint CS not replying for a incomplete product delivered
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