Complaint: Order changed after processing, sent incorrectly

on 27 February 2021 about Wish in category Retail Company

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My complaint:

I purchased a advertised 3 piece men’s activewear set ( 1 xl compression t shirt, 1 xl compression long sleeve shirt and 1 pair xl activewear pants on sale from $138.00 to $ 22.00. a similar pair of pants only were selling from $60.00 for $18.00 better deal to buy the set. I ordered set. I received ation via email of 3 piece set including picture. Then during processing, my order changed both on app and computer to a single pant photo and delivery on its way. i contacted customer support via ap. they assured order for 3 piece was sent. i received pants only. I contacted their only mens of service via app. Very poor. They insist i ordered a single pair not set. i would not buy a single pair of pants when 3 piece matching set was better offer. customer support is a complete failure.

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Justified complaint?

Suggested solution:

I want what I ordered. I want the matching t shirt and long sleeve shirt as ordered. They are still being advertised on their site as a set. NOT AS PANTS ONLY but as a set with description highlighting all 3 items. I want what I paid for. Otherwise refund this order in full. I am not paying a return delivery charge in the value of the merhcandise.

Order changed after processing, sent incorrectly
Order changed after processing, sent incorrectly
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