Wish complaint: FALSE INFORMATION, FAKE and NOT RECEIVED ON SOME

I bought jewelry and I made sure and screen shot every detail and purchase information. I got 2 of my and NEVER received the other. The one I did receive was supposed to be pure 14 kt gold no other material in the jewelry. I was very upset and tried to contact them all I could get was nothing more than a computer that would not let you answer in your own words. They made me do a refund I DID NOT WANT A REFUND I WANT THEM TO HONOR THERE WORD AND MAKE IT RIGHT. IM VERY EXTREMELY UPSET THAT I WASTED MY TIME AND EFFORT BEING SCAMMED AND THEY DECEIVED ME. THEY REFUNDED MY MONEY BUT I WAS GIVEN NO OTHER OPTION IT WAS GET A WISH CREDIT OR WAIT 7 DAYS FOR MY MONEY SO I TOOK THE CREDIT JUST TO SEE HOW DECEITFUL AND MUCH OF A SCAM THIS COMPANY IS AND ORDERED SOMETHING ELSE AND IT WAS FAKE AND MADE SURE OF THE WORDING USED ON THE DESCRIPTION. THIS IS WRONG IT IS A SCAM, VERY DECEITFUL AND FRAUDULENT COMPANY. THIS IS VERY WRONG TO DECEIVE PEOPLE AND SHOULD NOT BE ABLE TO SELL ANYTHING IF THAT IS THE WAY THEY RUN THERE COMPANY.