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Wish complaint: WISH locked my account (with money in it) for no reason

Open 205 views Retail Company

Filed 11 Jun 2021 by Neta

My account has been locked by WISH for the last month, I can’t make an order and use the money I have on the account (over 200$), and WISH support not answering any of my e-mails. When I try reaching support via the app or site, the chat bot reffers me to a message saying I need to send them my Photo ID in order to verify my account. Until then they won’t let me reach a support team and get help fixing the problem. I even sent them my Photo ID a number of times this past month but nothing happened.

Wish complaint: WISH locked my account (with money in it) for no reason
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