Wish complaint: I need a replacement of a air mattress that is only 2 months old. Awful CS reps
Filed 29 Jun 2021 by Alison
And a very good wish customer and do like buying from them. What I bought a queen-size air mattress for my daughter 2 months and 3 weeks ago. Well the actual pump to pump up the bed totally broke. I understand they have a 30-day policy for return but the pump breaking is not our fault we did not break it it was a malfunction with your product. I didn’t want to refund all I wanted was whiscash to go buy another air mattress but your customer service people were horrible I got hung up on three times and one of them was a supervisor her name was Erica. What really upsets me buy it is that my eight year old daughter was sleeping in it it said she wasn’t able to pump it back up all the air came out in both sides of the air mattress were on top of her she had a severe anxiety attack because of this
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