Wish complaint: Order never arrived and no refund

Name: Order never arrived and no refund
Item: Wish
Author: Aaron

Open 29 Jun 2021 177 views Retail Company

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Filed 29 Jun 2021 by Aaron

jinchengyongtaiBLUELOVER never sent the swimwear I ordered. The tracking says it is still in transit (since August 2020!) and they never notified me that it got cancelled. When I contacted them I went in circles and said to contact Wish. Wish themselves said I only had 30 days to return an item or from arrival date and missed the window – but it never arrived!

Wish complaint: Order never arrived and no refund — Photo Aaron uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 29 Jun 2021
Desired resolution: Refund my £7
Problem: Order never arrived, refund refused
About: swimwear
At stake: £7

Progress

Filed
Company notified
Company replied
Resolved

29 Jun 2021 Complaint filed and published
29 Jun 2021 Message from Bizzy: we notified Wish about this complaint.

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