Complaint: They take my money and after that they says that my E-Bike is ou of stock

on 16 August 2020 about Wish in category Retail Company

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My complaint:

Wish Assistant | Aug 16, 2020
I want my Mountain Beach fat BIKE that I ordered on July 27 and that you have loaded on my credit card on August 2..my order number is 5f1f710beb31dd00a9e1ea68 … it is very important that I receive it FAST because it may be a FRAUD. PLEASE ACT ACCORDINGLY. B.D. 5b0e62b9c2a90f1fed452928.
Please note that this is not the bike ordered on July 26th the header of this message describes it, this one I canceled … but it is the one I ordered on the 27th July and the price of which was $ 588.00 after the coupon and the delivery it came back to $ 516.80 amount that you have loaded on my credit card last August 2 I’m talking about my order 5f1f710beb31dd00a9e1ea68

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Justified complaint?

Suggested solution:

They have my bike on there site, so they just have to send me an identique bike, even if the price is a little bit higher.
They have to repair there mistake, i dont have to assume it.
Beceause it look like a fraude how they act...taking my paiment one week before telling me that my bike is out of stock...
My bike is not out of stock...go on wish.com a put Mountain Beach Bike in the search, you will see a lot of those bike Fat tires and white and orange color.
Thank in advanced
Benoit Demers

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9 months ago - We have posted a tweet about your new complaint about Wish

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