Wish complaint: Product never arrived

Name: Product never arrived
Item: Wish
Author: Catherine

Open 4 Mar 2021 149 views Retail Company

Filed 4 Mar 2021 by Catherine

I purchased an item (face mask to be exact) and it kept saying “Arriving” but never came and I paid for it.

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Case details

Status: Open
Company: Wish
Filed: 4 Mar 2021
Desired resolution: I would like for them to resend me a new product for it to arrive as an establishment should make sure paying customers receive the product they paid for otherwise it’s like the company is robbing people out of money. If they cannot send me a new item I would want my refund back.
Problem: Face mask never arrived
About: face mask

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