Complaint: Didn’t receive item or money back

on 18 December 2020 about Wish in category Retail Company

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My complaint:

I bought a Polaroid camera worth $80shipping and it never arrived to me, I’m assuming because of covid, a long with other items. In addition, I got refunded on the other less expensive items but not on the most expensive item. When I asked to get a refund they threw their refund policy at me but never mentioned I only had a certain amount of time to refund OR that the item was not coming to me. How would I know it will not arrive when the tracking said it was coming to me. I bought all the items the same day yet they only refunded me the cheaper items (not including shipping). There is no phone number or anyone to talk to and I want restitution.

0 0 vote
Justified complaint?

Suggested solution:

Refund my money or send me the product I bought.

Didn't receive item or money back
Didn't receive item or money back
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