Wish complaint: Kept moving my delivery window
Filed 12 Aug 2020 by .moparforlife
I made an order through the wish app for several items (birthday gifts) with the expectation that they would be delivered roughly in that initial period. Wish has now moved the expected delivery dates back 3 times and I informed the company that this was unacceptable and that they had taken my money for the products and a hefty sum for shipping and my expectation was to receive the goods.
Now we are MONTHS AND MONTHS later, still no deliveries and the again moved the window further back.
After complaining to them directly they said I could ask for a refund if it doesn’t arrive by the latest delivery window, which had come and gone. When I asked for the refund they said they still have time in the delivery window which they arbitrarily move back another 35 days after they failed to make the last one.
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