My complaint:
Not long before Christmas, I put in an order for a number of items, but due to some quirk or other wish decided they wanted proof of my identity by providing sending my profile picture, as I use a Shield as my identifying pic on my FB account. Which I have supplied many times since the 18 of December 2020,
I have ticked the send an email box every time, I have never had any response at all. This has got me worried as I was told by a support helper that they would sort it for me.
Suggested solution:
Get onto accounts and make them respond to my complaint for the lack of their action in resolving this long overdue issue ASAP. Once again I will put up the picture I use as my profile picture in the space provided below, now that I have entered it, it has come up C:fakepathmy shield [profile pic, this is something I do not understand as the shield is not a fake path.
