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Wish complaint: Wish is not enforcing the new EU Tax laws, and support refuses to refund fees, which is illegal

Open 232 views Retail Company

Filed 14 Jul 2021 by Christoffer

Wish is allowing sellers to sell goods and services, and apply VAT to the items automatically according to EU member states’ tax laws. After this, Wish is NOT enforcing proper marking of VOEC compliant other EU-tax-law-compliant notices that VAT has been paid, resulting in customers paying VAT on the original price, then VAT again on the modified price upon delivery.

When questioned about this, Wish support refuses to refund any money (which they are legally required to in this case) and instead insists on pasting a sincere apology template and they mark the issue as resolved with every response, making the process as difficult as possible for the customer in question.

This is a very clear candidate for a class action lawsuit and I suspect it won’t be long until Wish loses their rights to sell to any EU member states and affiliated states. They also might lose their right to have offices in member states, as well as face fines of millions of dollars.

Wish complaint: Wish is not enforcing the new EU Tax laws, and support refuses to refund fees, which is illegal
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