Wish complaint: Failed to deliver item purchased

Name: Failed to deliver item purchased
Item: Wish
Author: Carl

Open 31 Dec 2020 189 views Retail Company

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Filed 31 Dec 2020 by Carl

Purchased item from WISH which was never delivered. They have no way to contact there customer support by phone, only automated assistant. They refused to deliver package or provide a refund.

Wish complaint: Failed to deliver item purchased — Photo Carl uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 31 Dec 2020
Desired resolution: Deliver package or refund cost delivery charged. Implement a customer support feature that can assist customers who have issues with there purchases.
Problem: Item never delivered, no refund
About: online order

Progress

Filed
Company notified
Company replied
Resolved

31 Dec 2020 Complaint filed and published
31 Dec 2020 Message from Bizzy: we notified Wish about this complaint.

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