Filed 23 Dec 2020 by Mark
I ordered three items all individually priced delivery, but they decided to bulk deliver it and an item was missing I made my complaint about missing item, ultimately they said they would refund the missing item but have only refunded half the value of the item, so when I go into the wish app to raise this concern the automatic reply just says it’s been resolved I try take it further the system automatically sends you back to the beginning with the usual was this helpful nonsense without me being able to raise it further and they just keep emailing me to start the process again bit of course the system is already saying they have refunded on the item not letting me speak to anyone to explain the issue.
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