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Wish complaint: Refund of $42.69

Open 171 views Retail Company

Filed 14 Feb 2021 by Chantele

I placed a order with Wish on January 25, 2021 using my PayPal account that the funds were taken out of my bank. I ordered a sofa cover in error and immediately cxld that part of order. The total charge I was billed for was $110.78 which included $42.69 which was the cost of sofa cover including shipping. I contacted Wish three times to advise I have never received the refund of $42.69. The first response I was advised 14 days for the refund and it should appear by February 7th. The next two times I contact ed about the same issue of the credit of $42.69. I was advised the refund was credited to PayPal (Braintree) and it was resolved. I was advised to contact my bank. I contacted and they the bank have never received the refund of $42.69? Yesterday I received my order of the other items I ordered. It was delivered by the USPO. I want the refund of $42.69 that I have never been credited for? This was my second order from this company. The first was a ring. I can’t believe this is my first purchase of multiple items and I am having this issue of my refund? I paid Wish in good faith, I immediately cxld the sofa cover when I realized I had order this. I paid for what I received and I just want the refund of what is due to me?

Wish complaint: Refund of $42.69
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