Wish complaint: Unhappy customer
Filed 7 May 2021 by Feerash
I placed an order for a GREEN Renault key ring on the 29th of December 2020.
I then received a text from my post office on the 28th of April 2021 stating that my order has arrived.
Once i picked up my order on the 05th of May 2021….i opened it n it was the wrong color…it was YELLOW……
I then sent a message on wish via the wish support explaining what had happened an all i was told was that they cant do anything as i am out of the refund policy timescale.
Firstly knowing that we are all facing the a pendemic with COVID-19….there should be protocols in place for customers who receive their orders late.
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