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Wish complaint: Damaged item

Open 217 views Retail Company

Filed 24 Mar 2022 by Maria

I would like a refund for 1 (the damaged) of the 2 items purchased and received. At first, it was a simple request to just replace the damaged piece and I could try to repair the item myself. I received a response to send a video (although I had already sent a photo, which clearly showed the damage) to [email protected]. This company is stalling so that the grace time for a refund will expire and this type of customer service is not tolerated. In my opinion, Wish is much better off removing this vendor from their vendor list.

Wish complaint: Damaged item
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