Wish complaint: Not honouring refund policy

Name: Not honouring refund policy
Item: Wish
Author: Eleanor

Open 6 May 2021 142 views Retail Company

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Filed 6 May 2021 by Eleanor

I have requested a refund for an item that has not arrived multiple times. They keep asking me to wait. The money back guarantee and refund policy says I am eligible for a refund as the item was due between the 1st of April and 10th of April, it is now the 6th of May.

Wish complaint: Not honouring refund policy — Photo Eleanor uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 6 May 2021
Desired resolution: Give me the full refund.
Problem: Refund for undelivered item delayed
Dealing with it for: 26 days

Progress

Filed
Company notified
Company replied
Resolved

6 May 2021 Complaint filed and published
6 May 2021 Message from Bizzy: we notified Wish about this complaint.

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