Complaint: Order cancelled by seller – no refund

on 20 December 2020 about Wish in category Retail Company

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My complaint:

I ordered an item using the Wish app in July. Due to Covid, the order was pushed back again and again from being sent. In late October, I was still waiting for the item, but was assured it was coming. This is also when Wish’s refund policy expired.
On November 12, my order was cancelled by the seller. Wish has not refunded me, citing the refund date passed.

0 0 vote
Justified complaint?

Suggested solution:

As I was in no way at fault, I should be fully reimbursed for all costs associated with this phantom purchase. The seller should be reprimanded, and I should be given an apology credit for how much of a headache this has been.

Order cancelled by seller - no refund
Order cancelled by seller - no refund
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