Wish complaint: False Advertising

Name: False Advertising
Item: Wish
Author: Jonathan

Open 17 Dec 2020 159 views Retail Company

File your Wish complaint How does Complain.biz work?

Filed 17 Dec 2020 by Jonathan

I bought a ultrasonic cleaner for $250 and in the description it said it was model DK3000d and holds 30 litres of fluid and dimensions 530x330x380mm .

What I received is the smallest model they make the Dk300d which measures 240x140x100mm .

I have contacted them over the past 3 weeks trying to get them to admit they shipped the wrong product and committed fraud in advertising.

Wish complaint: False Advertising — Photo Jonathan uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Wish
Filed: 17 Dec 2020
Desired resolution: Refund my order or ship the correct item
Problem: Smaller model sent than advertised
About: ultrasonic cleaner
At stake: $250
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

17 Dec 2020 Complaint filed and published
17 Dec 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

Discussion

0 comments

No comments yet. Been through something similar with Wish? Start the discussion above.

More Wish complaints

View all 7,163

Customer Refund

I have 8 items ordered by wish to be refunded and I’ve waited 15 days but sadly I didn’t receive…

17 Dec 2020

Refund policy sucks

I placed an order in May 2020, it was sent back to the manufacturer, and never resent. I asked for…

17 Dec 2020

Keeping merchandise I have paid for.!!!

I orders clothes. Shoes.Bandanna. mask scarf from wish. On April 11′. 2020. To this day I still haven’t received my…

25 May 2020

Wronged by Wish too?
Make it sting!

Launch complaint