Wish complaint: worst online experience
Filed 6 Jul 2021 by John
I purchased an item, and following protracted delivery from China, the wrong item was sent. When I contacted customer support and uploaded photographs as evidence I was told ‘I know how disappointing it is however the store correctly fulfilled the order’ and that was it! And if you want to return the only option is to choose ‘I ordered the wrong item’ so they never admit a fault on their behalf. Customer service is a joke, never again!
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