Wish complaint: Id issue

Name: Id issue
Item: Wish
Author: Sarahlee

Open 7 Jun 2021 176 views Retail Company

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Filed 7 Jun 2021 by Sarahlee

I’ve been with wish for nearly two years now they’re asking to prove my photo ID I’ve been trying to send it for over two weeks with no reply giving there 1-3day promise of a agent reply witch of course this as not happen I can no longer purchase items I also have wish cash available

Wish complaint: Id issue — Photo Sarahlee uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 7 Jun 2021
Desired resolution: I've been a customer for nearly two years if they are unable to to resolve this matter ASAP I would like my wish cash refunded to my bank account as I can't spend it buy anything from WISH
Problem: Account blocked pending photo ID check
About: shopping account
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

7 Jun 2021 Complaint filed and published
7 Jun 2021 Message from Bizzy: we notified Wish about this complaint.

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