Complaint: They’re fraudulent

on 08 January 2021 about Wish in category Retail Company

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My complaint:

I ordered three items, and it said it was delivered. I never received it and upon some investigation learned it was shipped to an address I am unfamiliar with. I have no idea how that address got there and wish refunded me for two of the items. They continue to hold my most expensive item not eligible for a refund and will not refund me shipping costs even though I have no idea where it was delivered to. They said the delivery was ed therefore they can’t do anything about it and I am livid. People will just lose their money for no reason and they will come up with a million excuses not to give your money back for a mistake on their end. Waste of money and quality is very poor. Getting help from a customer service agent is the worst experience!!!

0 0 vote
Justified complaint?

Suggested solution:

Refund my last item and shipping costs since I never received the items. Figure out what went wrong in their system to deliver it to the wrong address!

They’re fraudulent
They’re fraudulent
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