Wish complaint: Incorrect description

Name: Incorrect description
Item: Wish
Rating: 1
Author: Paul

Open 28 Apr 2023 227 views Retail Company

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Filed 28 Apr 2023 by Paul

I bought an alarm watch, which was clearly described as an alarm watch, which is why I bought it.
It arrived without instructions and after trying discovered that the alarm dial and facility is false.
I’ve complained several times, supplied picture, and had several promises complaint will be handled within 48 hours.
It’s now 2 weeks and still not heard anything.

Wish complaint: Incorrect description — Photo Paul uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 28 Apr 2023
Rating: 1/5
Desired resolution: A full refund, they should also pay for the watch to be returned, as they have clearly cheated the customer.
Problem: Advertised alarm function does not exist
About: alarm watch
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

28 Apr 2023 Complaint filed and published
28 Apr 2023 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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