Wish complaint: Inferior Product

I recently ordered what was advertised as a bedspread. When it arrived I was extremely dissatisfied. I have sheet sets that are far more substantial (thicker) than this alleged bedspread.

I attempted to contact customer service by phone and was told by machine that I had to contact customer service through the app. Their app portal for customer service is entirely computerized.

All I’ve asked for is a return address. All I’ve received is a runaround, but no return address. They claim they accept all returns and have an easy return policy. BTW, with each correspondence it takes a 24-72 hours for a response.

I have four other items still to be delivered from Wish. However after this nightmare I don’t want any of them. I will never do business with them again, and will advise family and friends to avoid them as well.

Any help you can lend will be much appreciated.

Sincerely,
Linda Corcoran