Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 17, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Wrong item sent

Complaint from Judyb45 on 18 August 2020 about Wish.

I received the wrong item. I ordered a over the shoulder handbag but received a coin purse which looks used. I have tried to resolve several times with Wish customer support ( or lack of in this case) to no... Read more

Comments: 0
Rating:

Slow shipping

Complaint from WestenS on 18 August 2020 about Wish.

I order two chains on wish and I selected the fast shipping for both of them and only one came in and I tried to get on the wish app and try to Notify them to tell them all in... Read more

Comments: 0
Rating:

Why the refund

Complaint from Raybetty71@yahoo.com on 18 August 2020 about Wish.

I placed an order from Wish on August 2 for $107. My order was supposed to be shipped between 12-14. I checked and was told free item was delivered August 15 but it wasn’t. I was told all other items... Read more

Comments: 0
Rating:

Never Received Item Only

Complaint from mbrogan523 on 18 August 2020 about Wish.

I ordered LED lights from Wish and I placed the order to be delivered to my house. Instead of delivering to my house, they changed the order to be picked up at some store I've never even heard of which... Read more

Comments: 0
Rating:

Waiting on orders since May 2020

Complaint from DAGUY on 18 August 2020 about Wish.

I ordered two items on wish. (1) ordered on May 29, 2020 (2) ordered on Jun 1, 2020 and until today (Aug 18. 2020). I have yet to receive this items that they claim were shipped. I've been trying to ask... Read more

Comments: 0
Rating:

STOLE MY MONEY

Complaint from aturley on 18 August 2020 about Wish.

I ordered an item from wish on May 7th. It is currently August 18th and I still do not have my item or my refund. I have repeatedly attempted to contact Wish in regards to this; however, they... Read more

Comments: 0
Rating:

Didnt get my items

Complaint from Teal on 18 August 2020 about Wish.

On my wish app they said I got my item, But I didn’t Receive it. I was home on that day and I didn’t get it. Anything on that day ,it was a Sunday 8920 wish said I Confirm... Read more

Comments: 0
Rating:

no receipt no delivery

Complaint from Dr A Green on 18 August 2020 about Wish.

Bought an oxygen concentrator for £167 Money taken by Wish from my card on the 20th July 20 my e-mail chairtrade@aol.com Read more

Comments: 0
Rating:

I didn't receive my order.

Complaint from Magd Eli on 18 August 2020 about Wish.

I ordered face masks on may 8 and still didn't receive my order. The seller didn't even provide tracking number. It's so frustrating I can't wait anymore I just want a full refund please. My order number is Order :... Read more

Comments: 0
Rating:

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