Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 8, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

I never recieved my items and I just got refunded.

Complaint from Chilibean Skyborn on 09 May 2020 about Wish.

I bought two 1pcs Simulation Rose Lasts Forever Love Rose's. I did not receive them. I went on the site and told the chat that I did not receive them. I cant find tracking information past destination airport usa.. I... Read more

Comments: 0
Rating:

One incorrect recieved and 2 items not received

Complaint from JN on 09 May 2020 about Wish.

Regarding order no: 5e75e837cf43d8579c63100e (see attached pdf) - expected to arrive by 28 April2020 I have only received 1 item from this order - a box of medium sized disposable purple gloves (Wanshuo, Exp date 012020). Despite it not being... Read more

Comments: 0
Rating:

I never received one of my purchases

Complaint from Cher on 09 May 2020 about Wish.

I just noticed that I never received order number 5d427257132d061ea956440. I went back to look at my purchases and I could see that it is listed as delivered. I never received this item. Please advise. Thank... Read more

Comments: 0
Rating:

Not received goods

Complaint from Kathymurphy84@yahoo.co.uk on 09 May 2020 about Wish.

I ordered a playmate for garden for my granddaughters birthday over a month ago and it still hasn't come I used you because you said you could deliver on time Read more

Comments: 0
Rating:

Bath tissueToilet Paper

Complaint from Unhappy C on 09 May 2020 about Wish.

I ordered 2 50 count packs of Andrex Bath Tissue Toilet Paper on March 29th 2020. Date to be Delivered was May 8th 2020. its still not here. If your out of this Brand please send me another brand that... Read more

Comments: 0
Rating:

Fraudulent access to my bank details on wish

Complaint from LOUBART on 09 May 2020 about Wish.

11 April 2020 my bank Account was fraudulently used for 4 purchase on wish totalling $213 au.Once payment had been processed and orders approved they were then cancelled.wish automatically applied wish cash CREDITS. Once the wish cash appeared In my... Read more

Comments: 0
Rating:

Never received my order

Complaint from Ray Oliveira on 09 May 2020 about Wish.

Hi my name is Raimundo I have placed my orders from wish on February 24 and the order never arrived wish had sent me an I mail asking if I received the order and I replied no I didn’t they... Read more

Comments: 0
Rating:

Not sending an ordered item over a couple of months ago

Complaint from Bootysuggie21 on 08 May 2020 about Wish.

I ordered a waterproof jacket extra large red. I confess I thought it was a scam as you took the money from my bank but no goods I was very very disappointed please could you look into this matter... Read more

Comments: 0
Rating:

Defective boots

Complaint from franklekamp1116@gmail.com on 08 May 2020 about Wish.

I ordered pair boots the day I received them I wore them couple hours went to take them off the lining inside the boot tore out boot I have messaged them bout 6 times getting no where they sent... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?

Media uploaded by our community