Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Refund of my item when will I get paid?

Complaint from Kamlesh on 09 May 2020 about Wish.

It's been more then 3 weeks that I have returned my item Yoga mat- back with the returned address given and paid extra for posting it back but not got my refund money back Read more

Comments: 0
Rating:

Missing packages

Complaint from Man on fire on 09 May 2020 about Wish.

I've ordered multiple electronics from wish. I have yet to receive any. I've had one package that said it was out for delivery and I missed the delivery. I went to the post office to retrieve the package the post... Read more

Comments: 0
Rating:

Wish refuses to acknowledge errors

Complaint from Wish no More on 09 May 2020 about Wish.

I ordered an item that was sent with a tracking number from UPS. Tracking ed the item was delivered April 28. I had still not received my item by May 4. I contacted Wish. They responded... Read more

Comments: 0
Rating:

counterfeit products

Complaint from Minklady on 09 May 2020 about Wish.

purchased two seresto flea collars for large dogs on the wish website in two transactions. when the first collar arrived it was obvious that it was a counterfeit - and a pretty bad one at that. attempted to lodge a... Read more

Comments: 0
Rating:

order history and no tracking option

Complaint from Ashik on 09 May 2020 about Wish.

since evening today the order history can't found so I can't tracking my parcel is where nd also try to click at customer support also empty what is going on? how can I.know the delivery of my parcel or... Read more

Comments: 0
Rating:

Missing Hardware for Rattan Outdoor Bench

Complaint from Lhipple on 09 May 2020 about Wish.

I emailed WISH customer service regarding my most recent order, an outdoor bench missing hardware from the torn package inside the box. They responded with: At this time, any requests can only be placed within Wish and cannot be supported... Read more

Comments: 0
Rating:

Dog clippers

Complaint from Maharg on 09 May 2020 about Wish.

I recently purchased from you a pair of dog hair clippers. These worked fine the first couple of times but this morning halfway through trimming our dog they just stopped. I thought that hair might have made the blade jam... Read more

Comments: 0
Rating:

Refund

Complaint from Bertha on 09 May 2020 about Wish.

I had ordered some items from wish. Then I REALIZED I had already ordered them i texted and told them to cancel my orders. The person or who ever answered me says I would get my refund from12 to... Read more

Comments: 0
Rating:

Not recieved item

Complaint from Bernard on 09 May 2020 about Wish.

I did not recieved this item which was toilet rolls please re reimburse fee.I think I may have it recieved button by mistake Read more

Comments: 0
Rating:

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