Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 4, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Orders not received

Complaint from Jfwatley@gmail.com on 17 July 2020 about Wish.

Have an order for steam flat iron that never arrived and several other items that my card was charged for but I never received Read more

Comments: 0
Rating:

Cancelled item got posted

Complaint from Midget on 17 July 2020 about Wish.

I placed an order on CUTE and I cancelled an item. I got a message saying it would be refunded by 22 July. Then they posted it. Read more

Comments: 0
Rating:

Never received solar panel

Complaint from Tgsullivant on 17 July 2020 about Wish.

They sent the message did you receive the item. I said no. Of course the next message is that it’s on its way. I know it takes a long time so I’ve been waiting. Now the say it’s to late... Read more

Comments: 0
Rating:

RECEIVED WRONG ITEM

Complaint from Angelo on 17 July 2020 about Wish.

I ordered a MAVIC PRO Drone. I received an unmarked, no brand name, substitute. I want to return item for a full refund Read more

Comments: 0
Rating:

Delayed orders

Complaint from Ana124 on 17 July 2020 about Wish.

The items I ordered were due to arrive in July. Now the update says the order is a little delayed and will arrive in September. Read more

Comments: 0
Rating:

They switched dates on me

Complaint from Hotter than fish grease on 17 July 2020 about Wish.

I ordered a levating globe it said delivery BY JzuLY 21st period mo other date. I ordered it for my boss birthday July 25th. That date remained July 21st on my order page ;... Read more

Comments: 0
Rating:

Faulty Goods - refused to refund or exchange

Complaint from Abhe on 17 July 2020 about Wish.

I ordered an airtrack for my daughter's birthday which arrived on 5th June 2020. This is a large bulky and heavy item so I put it past and did not open the box as her birthday was 2nd July. I... Read more

Comments: 0
Rating:

Can't find out how to return specific item

Complaint from jennybouknight@gmail.com on 16 July 2020 about Wish.

I have been trying to get assistance returning an item received on June 13. Now it's over 30 days since item delivered, but I want to return it and get a refund for order. Item received was not what I... Read more

Comments: 0
Rating:

Back ordersThere are many item

Complaint from Baron on 16 July 2020 about Wish.

There are many items that I have ordered and paid for which I havnt received yet. some are large items. To date I have been getting small orders that bi placed before the larger items all paid for. Leather Coat... Read more

Comments: 0
Rating:

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