Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 23, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

refundscam

Complaint from amycox278@icloud.com on 16 July 2020 about Wish.

ordered 3 items and they sent something weeks later saying it wouldn't be here for 3 months. when I complained and wanted a refund hey said that was a reasonable time frame. it is not! Read more

Comments: 0
Rating:

fucked up my mailing address

Complaint from Pottyscott on 16 July 2020 about Wish.

Someone at Wish has changed my mailing adddress to one that does not fucking exxist and I have tried patiently to have it corrected by no live person will talk to me. Read more

Comments: 0
Rating:

Delivery date

Complaint from Henrico on 16 July 2020 about Wish.

My orders delivery date has been change 3 times now. First 4 July, then 24 July and now 13 September. According to order history the items arrived in South Africa 13 June 2020 and in spite of delivering Wish blame... Read more

Comments: 0
Rating:

Why Item cancelled ?

Complaint from Shazia zafar on 16 July 2020 about Wish.

I ordered on 12 june and they said it should be here by end of july and they will let me know when to pick up from the shop they deliver to near me . Now i received an email... Read more

Comments: 0
Rating:

Delivery date adjusted - too long

Complaint from Alda on 16 July 2020 about Wish.

I ordered a money tree charmamlet which was due to be delivered on 19 July, the date has been adjusted to the 23 September 2020, this is more than 2 months. Too long to wait. I want the order cancelled... Read more

Comments: 0
Rating:

Item not received

Complaint from shaashi82 on 16 July 2020 about Wish.

I had purchased an item from Wish on dated 20th April 2020 and made the payment in advance. But I have not received any item from Wish and Wish is showing that I have received this in dated 19th June-20. It... Read more

Comments: 0
Rating:

Refund and product quality

Complaint from Sedwards on 16 July 2020 about Wish.

I placed an order back at the beginning of June ordering 13 items, so far I have only received 4 of these and all 4 were of very poor quality and the sizing was way too small for my daughter.... Read more

Comments: 0
Rating:

Cancel order

Complaint from robyngeelongcats@icloud.com on 16 July 2020 about Wish.

I have tried for hours to cancel order on long ladies boots order on the 17 July no one will help me very bad lack of service my name Robyn Kellett address unit 3 10 Louisa St Croydon Victoria 3136... Read more

Comments: 3
Rating:

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