Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 18, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Longer shipping date, AGAIN!

Complaint from Leopaige05 on 17 July 2020 about Wish.

Wish, I am not happy to wait another month for my items! In total, this will be three months waiting for my products, and I understand there are regulations due to the covid situation, but I have ordered from other sites... Read more

Comments: 0
Rating:

This a terrible company

Complaint from Havenone on 17 July 2020 about Wish.

Ordered 5 items...may 27th...only received 2 ...they keep changing delivery date for the remaining items...the i2 items I thought I ordered were junk...have contracted them 3 times to get a refund ... sent order number..their replaced is they have... Read more

Comments: 0
Rating:

order not delivered

Complaint from Poohkey38 on 17 July 2020 about Wish.

I place a order in May and haven't received any as of yet. When I check my order date just keep changing. I just want my money back. Read more

Comments: 0
Rating:

Oder cant be located

Complaint from yvonne ackermann on 17 July 2020 about Wish.

I ordered and paid for a diamond dot painting on the 5 April through face book and my email sidlaw@vodamail.co.za. I cannot locate this to find out when delivery will be. When I wrote to customer care they gave me... Read more

Comments: 0
Rating:

Missing deliveries and date of delivery changed 3 times

Complaint from JoeRP90 on 17 July 2020 about Wish.

I made multiple orders from them between the 30th May and 10th June. Half the orders have had their delivery times changed 3 times and no communication from with. I've complained 3 times and they avoid answering my questions and... Read more

Comments: 0
Rating:

Non delivery of product

Complaint from Krcornett on 17 July 2020 about Wish.

Hey ordered a product on May 8 th They have had several delivery times dates since this day They have told me twice that they have refunded my money starting with June 30th I should have received it on the... Read more

Comments: 1
Rating:

Lack of vital Postage infoI

Complaint from Missinformedconsumer on 17 July 2020 about Wish.

Lack of vital Postage info lead to purchase only to be advised by follow up emails from Seller that delivery is from China and will take two month. I understand Covid caused delays, but not only as a Buyer... Read more

Comments: 0
Rating:

Never received

Complaint from Mmr635@hotmail.com on 17 July 2020 about Wish.

I ordered face shields and never received them. Complained about it before and never got a response. They pushed my order out three times, and said I was to get them on July 13 and still have not received them.... Read more

Comments: 1
Rating:

Sent not what I ordered

Complaint from Jann on 17 July 2020 about Wish.

To Wish, I received my order to day what I ordered I didn’t get. Very disappointed.I ordered 4 x Tropical, beach, landscape print cushion covers. 1) Seaside... Read more

Comments: 0
Rating:

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