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Wish complaint: Missing deliveries and date of delivery changed 3 times

Open 202 views Retail Company

Filed 17 Jul 2020 by JoeRP90

I made multiple orders from them between the 30th May and 10th June. Half the orders have had their delivery times changed 3 times and no communication from with. I’ve complained 3 times and they avoid answering my questions and send soppy apologies. I have directly requested a refund and they did not acknowledge my request and responded with a disappointing reply of Covid issues and things being delayed. 3 times to change delivery times eventhough I paid extra for my deliver is unacceptable.

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