Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 8, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Did not get refunded what I paid

Complaint from Shellymerchant29@gmail.com on 10 December 2020 about Wish.

I order twice from wish on the same day. I ordered a total of 23 items. My totals for both orders were $21.89 and $39.60. The next day I recieve a notice saying 18 of those items I couldnt get... Read more

Comments: 0
Rating:

NEVER RECEIVE MY GOODS TILL NOW

Complaint from unathimm on 10 December 2020 about Wish.

DID PLACE AND ORDER FOR THE CLOTHES ON THE FIRST WEEK OF OCTOBER AND MAKE A PYMN .AFTRER THY DID SEND ME DATE THAT WILL GET CLOTHES ,TILL NOW STILL NOTHING I HAVE RECEIVED ,IM REALY CORNCENR REGARDS THIS.... Read more

Comments: 0
Rating:

CUSTOMER SERVICE

Complaint from Lucygallagher on 10 December 2020 about Wish.

Firstly, I ordered a double duvet set which came with two pillow cases . On the same order I ordered another 2 pillow cases. They charged me twice for shipping . I tried to speak to someone regarding this but... Read more

Comments: 0
Rating:

Refund

Complaint from Suzette81 on 10 December 2020 about Wish.

My refund was sent to a debit card that was closed due to my account being hacked ans i wana know how i can get my money back because i cant get it from the account they sent my money... Read more

Comments: 0
Rating:

My refund back

Complaint from mokwalerato99@gmail.com on 10 December 2020 about Wish.

An order was made unaware on my wish acc ND I refunded but they said it. Will appear on my acc 10th Dec today, still haven't received it! Read more

Comments: 0
Rating:

Goods not received

Complaint from wendylienert@bigpond.com on 10 December 2020 about Wish.

I was charged on 1st Nov. on my Visa card an amount of $130, I have received a ring, bracelet, unicorn clock, ‘friends’ hat and a pitiful makeup case, yes I did order these, but where is the rest of... Read more

Comments: 0
Rating:

Undelivered order

Complaint from Margymargy on 09 December 2020 about Wish.

I ordered a woman’s fashion plus size top on 28 November. The cost £16.78 was taken from my account 2 December I have not received the product Please update me Read more

Comments: 0
Rating:

Missing item

Complaint from Hayleigh on 09 December 2020 about Wish.

Item delivered to wrong address clearly states shipping address as west Midlands its saying its in Camden Read more

Comments: 0
Rating:

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